IMPORTANT NOTICE

This document is designed as a detailed working template for Solaurius. It should be reviewed by a qualified UK solicitor before publication, especially because Solaurius intends to accept advance payments for future services. Nothing in this document should be treated as formal legal advice.

The Solaurius Founder’s Token is intended to operate as a prepaid service credit / reward-based founder access product. It is not intended to be an investment, share, security, cryptoasset, deposit, loan, collective investment scheme, gambling product, or financial return arrangement.

PART A — FOUNDER’S TOKEN TERMS & CONDITIONS

1. INTRODUCTION

These Founder’s Token Terms and Conditions set out the terms on which a customer purchases a Solaurius Founder’s Token from [Insert legal company name], trading as Solaurius.

By purchasing a Founder’s Token, you agree to these Terms. Please read them carefully before purchase.

These Terms apply to all Founder’s Token purchases made through our website, direct payment link, invoice, email order, event sign-up, or any other distance sales method.

If there is any conflict between these Terms and any marketing statement, promotional post, social media message, verbal explanation, email, leaflet, presentation, or other material, these Terms will take priority unless we expressly confirm otherwise in writing.

2. DEFINITIONS

In these Terms:

“Solaurius”, “we”, “us”, “our” means [Insert legal company name], trading as Solaurius.

“You”, “your”, “Founder”, “Token Holder” means the person who purchases or lawfully receives a Founder’s Token.

“Founder’s Token” means a prepaid credit product purchased from Solaurius that may be redeemed against eligible Solaurius services once available, subject to these Terms.

“Token Credit” means the monetary value or service credit attached to the Founder’s Token.

“Founder Bonus” means any additional bonus credit, priority access, discount, reward, or perk offered with the Founder’s Token.

“Sanctuary” means the proposed Solaurius wellness, recovery, healing, retreat, therapy, or sanctuary environment, whether permanent, temporary, mobile, pop-up, pilot, partner-based, or digital.

“Eligible Services” means Solaurius services that may be redeemed using Token Credit, as described in these Terms or later published by Solaurius.

“Target Launch Date” means the date by which Solaurius aims to make the relevant services available.

“Opening Date” means the date on which Solaurius confirms that Token Credit may first be redeemed against eligible services.

“Project Non-Delivery” means circumstances where Solaurius is unable to provide the promised minimum eligible service within the timeframes described in these Terms.

“Consumer” means an individual purchasing for purposes wholly or mainly outside their trade, business, craft, or profession.

3. WHO WE ARE

Solaurius is a developing wellness and recovery project intended to provide structured services such as relaxation, restoration, therapeutic experiences, retreat-style environments, practitioner-led sessions, and other natural wellbeing services.

Our details are:

• Legal entity: [Insert legal company name]
• Trading name: Solaurius
• Company number: [Insert company number]
• Registered office: [Insert registered office]
• Contact email: [Insert contact email]
• Website: www.solaurius.co.uk

You should not purchase a Founder’s Token unless you are comfortable supporting a developing project where service availability, location, final facilities, timelines, and operational details may evolve.

4. WHAT YOU ARE BUYING

When you purchase a Founder’s Token, you are buying a prepaid credit entitlement for future eligible Solaurius services.

Unless otherwise stated at the point of purchase:

• Purchase price: £100
• Token Credit value: £[insert credit value, e.g. £120 or £150]
• Founder Bonus: [insert bonus, if any]
• Redemption: Against eligible Solaurius services once available
• Transferability: Transferable, subject to these Terms
• Investment return: None
• Profit share: None
• Ownership rights: None
• Voting rights: None
• Recruitment requirement: None

The Founder’s Token is a service credit only. It does not give you ownership of Solaurius, any land, any building, any intellectual property, any company shares, any profits, any dividends, or any right to a financial return.

5. WHAT THE TOKEN IS NOT

The Founder’s Token is not:

• A share or equity interest
• A bond, debenture, loan note, or debt instrument
• A deposit account
• A regulated investment
• A collective investment scheme
• A cryptoasset intended for trading or speculation
• A cryptocurrency
• A financial promotion promising profit
• A multi-level marketing opportunity
• A pyramid scheme
• A franchise
• A business opportunity
• A guarantee of future income
• A guarantee of appreciation in value
• A right to recruit others for financial gain

You must not describe, advertise, resell, or promote the Founder’s Token as an investment, income opportunity, profit opportunity, tradable asset, cryptoasset, speculative asset, or method of making money.

6. NO MANDATORY REFERRAL OR RECRUITMENT

You are not required to introduce, refer, recruit, invite, sponsor, or enrol any other person in order to purchase, keep, redeem, or benefit from your Founder’s Token.

Any referral reward offered by Solaurius is voluntary, optional, limited, and provided only as additional Solaurius service credit. Referral rewards do not create employment, agency, partnership, commission sales, multi-level marketing, or investment rights.

Solaurius may withdraw, amend, suspend, or refuse referral rewards at any time where necessary to protect legal compliance, consumer fairness, brand integrity, or operational sustainability.

7. TOKEN CREDIT VALUE

Your Token Credit may be used only against eligible Solaurius services.

The credit has no cash value except where a refund is expressly required under these Terms or by law.

Unless otherwise stated, Token Credit:

• Cannot be exchanged for cash
• Cannot be withdrawn
• Cannot be used to buy shares or investments
• Cannot be used for third-party services unless expressly approved
• Cannot be split into cash and service redemption
• Cannot be used after expiry
• May be subject to booking availability
• May not cover travel, accommodation, food, supplements, retail products, or third-party services unless expressly included

If VAT applies, Solaurius will account for VAT in accordance with applicable tax rules. The stated price should make clear whether it includes VAT.

8. FOUNDER BENEFITS AND PERKS

Founder benefits may include, depending on the offer purchased:

• Priority booking access
• Bonus service credit
• Early access to pilot events
• Invitations to founder-only updates
• Limited founder recognition
• Discounts on selected services
• Transferable gift rights
• Access to special founder communications

Founder perks are not guaranteed indefinitely unless expressly stated in writing. Solaurius may adapt founder perks where necessary due to legal, operational, safety, venue, practitioner, insurance, or commercial requirements.

Where a stated perk becomes unavailable, Solaurius may offer a reasonable alternative of similar nature or value.

9. TARGET LAUNCH AND PROJECT DEVELOPMENT

Solaurius is a developing project. The Founder’s Token is intended to support early-stage development, proof of concept, pilot services, pop-up experiences, partnerships, and eventual expansion.

The Target Launch Date for first eligible redemption is: [Insert month/year].

The full Sanctuary vision may be delivered in stages. Solaurius may initially provide services through:

• Pop-up events
• Pilot retreats
• Partner venues
• Practitioner-led sessions
• Temporary wellness spaces
• Mobile or modular services
• Digital or hybrid support services
• Smaller-scale proof-of-concept experiences

A staged launch does not automatically amount to non-delivery provided the minimum eligible service credit can be reasonably redeemed against genuine Solaurius services.

10. REDEMPTION

Token Credit may be redeemed only after Solaurius confirms that redemption is open.

Redemption will be subject to:

• Availability
• Booking rules
• Capacity limits
• Practitioner availability
• Location availability
• Health and safety rules
• Suitability screening where required
• Any service-specific terms
• Any age restrictions or medical suitability requirements
• These Terms

Solaurius will explain the redemption process before or at the time redemption opens.

Redemption may be through a booking platform, member portal, email booking, voucher code, account credit, or other system chosen by Solaurius.

11. SUBJECT TO AVAILABILITY

All services are subject to availability.

Solaurius will take reasonable steps to make eligible services available for redemption. However, purchase of a Founder’s Token does not guarantee:

• A specific date
• A specific practitioner
• A specific location
• A specific room
• A specific treatment
• A specific retreat
• A specific event
• Unlimited access
• Immediate access

If demand exceeds availability, Solaurius may use fair booking controls, including priority windows, waiting lists, booking limits, staggered release dates, or founder booking rounds.

12. EXPIRY

Unless otherwise stated at the point of purchase, the Founder’s Token expires [3 or 5] years from the Opening Date, not from the date of purchase.

Solaurius may extend expiry dates at its discretion.

The expiry date will be clearly communicated to Token Holders once the Opening Date is confirmed.

Expired Token Credit cannot be redeemed, transferred, refunded, or exchanged unless required by law or agreed by Solaurius in writing.

13. TRANSFERABILITY AND GIFTS

Founder’s Tokens are transferable, subject to these Terms.

You may gift or transfer your Founder’s Token to another person, provided that:

• You notify Solaurius using the required transfer process
• The recipient accepts these Terms
• The token has not expired
• The token has not already been fully redeemed
• The transfer is not fraudulent, misleading, unlawful, or abusive
• The transfer is not marketed as an investment or profit opportunity

Solaurius may refuse or reverse a transfer if it reasonably suspects fraud, misuse, money laundering, unlawful resale, misleading promotion, breach of these Terms, or reputational harm.

Solaurius is not responsible for private disputes between transferor and recipient.

14. RESALE RESTRICTIONS

You must not resell, advertise, or promote a Founder’s Token:

• As an investment
• Above face value without Solaurius’ written consent
• Using misleading claims
• Using unauthorised Solaurius branding
• On secondary markets
• Through auctions
• Through crypto platforms
• Through speculative trading platforms
• In any way that suggests financial gain

Solaurius may cancel tokens involved in unlawful, misleading, speculative, or abusive resale activity.

15. REFERRAL CREDIT

Solaurius may choose to offer optional referral credit.

Referral credit, if offered:

• Is voluntary
• Is not required to participate
• Is issued as Solaurius service credit only
• Has no cash value
• Is not commission unless expressly agreed in writing
• Is not payable in money
• Does not create employment or agency
• May be capped
• May be withdrawn or amended
• May be subject to anti-abuse rules

No person is entitled to referral credit unless all stated referral conditions are satisfied.

Referral credit may be refused where Solaurius believes referrals were obtained using pressure, misleading claims, spam, financial promises, unauthorised advertising, or breach of law.

16. CANCELLATION RIGHTS — 14-DAY COOLING-OFF PERIOD

If you are a UK consumer buying online, by phone, email, payment link, or other distance method, you normally have a legal right to cancel within 14 days without giving a reason.

The cancellation period begins on the day after your purchase is completed.

To cancel, you must contact Solaurius at [Insert cancellation email] within the 14-day period and clearly state that you wish to cancel your Founder’s Token purchase.

If you validly cancel within the 14-day period, Solaurius will refund your original payment using the original payment method where possible.

Solaurius may provide a model cancellation form, but you do not have to use it.

17. EARLY REDEMPTION DURING COOLING-OFF PERIOD

If you ask Solaurius to provide or redeem services during the 14-day cooling-off period, your cancellation rights may be affected.

Where services have been partly or fully provided at your express request during the cancellation period, Solaurius may deduct an amount reflecting the services already supplied, where permitted by law.

If the token has been fully redeemed during the cooling-off period at your request, your right to cancel may be lost to the extent permitted by law.

18. REFUNDS AFTER THE COOLING-OFF PERIOD

After the 14-day cooling-off period, Founder’s Token purchases are generally non-refundable except where:

• Solaurius fails to provide the promised eligible services within the non-delivery timeframe
• Solaurius cancels the token without cause
• A refund is required by law
• Solaurius agrees to a refund in writing
• The service supplied is not as described or is not provided with reasonable care and skill, and the law requires a remedy

Refunds are normally limited to the original purchase price paid, not the enhanced Token Credit value or bonus perks.

19. PROJECT NON-DELIVERY PROTECTION

Solaurius aims to operate transparently and fairly.

If Solaurius does not make any genuine eligible redemption service available by [insert longstop date, e.g. 12 months after Target Launch Date], Token Holders may request a refund of the original purchase price paid.

The following will not automatically count as Project Non-Delivery:

• Change of venue
• Staged launch
• Pop-up launch instead of permanent site
• Partner venue launch
• Smaller initial service range
• Delays caused by planning, licensing, supplier, construction, insurance, practitioner, or safety requirements
• Service substitution where a reasonable alternative is provided

However, Solaurius will not use staged delivery or substitutions to avoid its obligation to provide genuine, redeemable service value.

20. DELAYS

Solaurius will keep Token Holders reasonably informed about significant delays.

Where delays occur, Solaurius may:

• Extend redemption periods
• Extend expiry dates
• Offer alternative services
• Offer pop-up redemption
• Offer partner-based redemption
• Offer refunds where required
• Publish revised launch plans

Solaurius is not liable for disappointment, loss of opportunity, travel costs, accommodation, third-party expenses, or indirect losses caused by project delays unless required by law.

21. HEALTH, WELLNESS AND MEDICAL DISCLAIMER

Solaurius is a wellness, recovery, relaxation, and natural health environment. It is not a substitute for medical diagnosis, medical treatment, emergency care, psychological crisis support, or advice from a doctor or qualified healthcare professional.

Solaurius does not promise to cure, treat, prevent, diagnose, or reverse any disease, illness, injury, trauma, mental health condition, or medical condition.

Any information provided by Solaurius is for general wellbeing and educational purposes only.

You must seek medical advice before using Solaurius services if you:

• Have a medical condition
• Are pregnant or trying to conceive
• Have heart, blood pressure, neurological, respiratory, immune, endocrine, psychiatric, or other significant health issues
• Use medication
• Have implanted medical devices
• Have recent surgery or injury
• Have a history of seizures, fainting, panic attacks, psychosis, or severe trauma responses
• Are unsure whether a service is suitable for you

Solaurius may refuse, postpone, adapt, or cancel a booking where it reasonably believes a service may be unsuitable or unsafe.

22. SERVICE-SPECIFIC RISKS

Some Solaurius services may involve physical, sensory, emotional, environmental, or therapeutic intensity. Depending on the service, risks may include:

• Dizziness
• Fatigue
• Emotional release
• Discomfort
• Temperature exposure
• Light sensitivity
• Sound sensitivity
• Claustrophobia
• Temporary symptom aggravation
• Skin sensitivity
• Dehydration
• Muscle soreness
• Anxiety responses
• Unsuitability for certain medical conditions

Service-specific screening, consent forms, contraindication checks, or waivers may be required before participation.

Failure to disclose relevant health information may result in cancellation without refund where Solaurius has incurred costs or where non-disclosure creates safety risk.

23. AGE RESTRICTIONS

Founder’s Tokens may be purchased only by individuals aged 18 or over.

Services may have separate age restrictions. Some services may not be suitable for children or vulnerable adults.

Where minors are permitted, parental or guardian consent may be required.

24. BEHAVIOUR AND COMMUNITY STANDARDS

Solaurius is intended to be a safe, respectful, calm, and supportive environment.

You agree not to:

• Harass, threaten, abuse, or discriminate against others
• Behave aggressively or disruptively
• Attend under the influence of alcohol or drugs
• Record others without consent
• Misuse spiritual, therapeutic, or community spaces
• Make unauthorised commercial approaches to members
• Promote financial schemes, recruitment schemes, or unrelated products
• Breach confidentiality in group settings
• Damage property
• Ignore safety instructions

Solaurius may remove, suspend, or refuse service to anyone who breaches these standards.

25. MARKETING CLAIMS AND COMMUNITY SHARING

You may share your personal enthusiasm for Solaurius, but you must not make misleading or unauthorised claims.

You must not claim that Solaurius:

• Guarantees healing
• Guarantees medical results
• Guarantees financial returns
• Is an investment
• Is risk-free
• Is medically approved unless confirmed
• Is regulated as a healthcare provider unless confirmed
• Will definitely open at a specific site unless officially confirmed
• Will produce guaranteed physical, emotional, or spiritual outcomes

Solaurius may require correction or removal of misleading public statements.

26. INTELLECTUAL PROPERTY

All Solaurius names, logos, designs, text, images, frameworks, service concepts, course materials, brand assets, website content, documentation, and community materials are owned by or licensed to Solaurius.

You may not copy, reproduce, sell, adapt, distribute, publish, or commercially exploit Solaurius intellectual property without written permission.

Founder status does not grant any intellectual property rights.

27. PHOTOGRAPHY, VIDEO AND TESTIMONIALS

Solaurius may invite Founders to provide testimonials, photographs, video content, interviews, or feedback.

We will seek appropriate consent before using identifiable personal content for marketing.

You may withdraw consent for future use, but withdrawal may not affect materials already lawfully published before withdrawal where removal is not reasonably practicable.

Separate media release forms may be used.

28. PAYMENTS

Payment must be made using approved payment methods.

Your purchase is not complete until Solaurius receives cleared funds and confirms your Founder’s Token.

Solaurius may refuse, reverse, or cancel payments where fraud, error, chargeback risk, sanctions risk, money laundering risk, technical failure, or breach of Terms is suspected.

You must provide accurate billing and contact information.

29. CHARGEBACKS AND PAYMENT DISPUTES

If you raise a chargeback or payment dispute without first contacting Solaurius, we may suspend your Founder’s Token while the dispute is investigated.

Fraudulent chargebacks may result in cancellation of token rights and recovery of costs where lawful.

Nothing in this clause limits your statutory rights.

30. TAX

You are responsible for any personal tax consequences arising from your purchase, transfer, gift, or resale of a Founder’s Token.

Solaurius is responsible for its own business tax obligations.

Where VAT applies, Solaurius will issue VAT invoices or receipts where required.

31. LIMITATION OF LIABILITY

Nothing in these Terms limits or excludes liability for:

• Death or personal injury caused by negligence
• Fraud or fraudulent misrepresentation
• Breach of statutory rights that cannot legally be excluded
• Any other liability that cannot be excluded under law

Subject to the above, Solaurius’ total liability to you in connection with a Founder’s Token is limited to the amount you paid for that Founder’s Token.

Solaurius is not liable for:

• Indirect losses
• Loss of profit
• Loss of business
• Loss of opportunity
• Loss of goodwill
• Travel costs
• Accommodation costs
• Third-party expenses
• Emotional disappointment
• Speculative losses
• Increase or decrease in perceived token value
• Loss arising from your failure to read these Terms

32. FORCE MAJEURE

Solaurius is not responsible for failure or delay caused by events outside its reasonable control, including:

• Fire, flood, storm, extreme weather, epidemic, pandemic, public health restrictions
• War, terrorism, civil unrest, strikes, labour disputes
• Planning delays, licensing delays, regulatory changes
• Supplier failure, venue closure, construction delays
• Utility failure, internet outage, cyber incident
• Illness or unavailability of key practitioners
• Government action or legal restriction

Where such events occur, Solaurius will take reasonable steps to minimise disruption.

33. TERMINATION OR CANCELLATION BY SOLAURIUS

Solaurius may cancel, suspend, or restrict a Founder’s Token where:

• You breach these Terms
• Payment is reversed or fraudulent
• You misuse the token
• You make misleading claims
• You promote the token as an investment
• You engage in abusive referral activity
• You behave unsafely or unlawfully
• You damage Solaurius’ reputation
• Continuing the relationship would expose Solaurius to legal, regulatory, safety, or reputational risk

Where cancellation is due to serious breach, refund rights may be limited to the extent permitted by law.

34. CHANGES TO THESE TERMS

Solaurius may update these Terms from time to time.

Changes will not remove your core purchased Token Credit without lawful reason.

We may make changes to reflect:

• Legal updates
• Regulatory guidance
• Operational changes
• Service development
• Payment provider requirements
• Safety requirements
• Tax treatment
• Booking system changes

Material changes will be communicated where reasonably practicable.

35. COMPLAINTS

If you have a complaint, please contact:

Email: [Insert complaints email]

Please include:

• Your full name
• Contact details
• Token reference
• Description of the issue
• Desired outcome

Solaurius will aim to acknowledge complaints within [insert number] working days and respond within [insert number] working days.

36. DISPUTE RESOLUTION

We encourage you to contact us first so we can try to resolve any issue informally.

If a dispute cannot be resolved, the courts of England and Wales will have jurisdiction, subject to any mandatory consumer law rights that apply in your place of residence.

37. GOVERNING LAW

These Terms are governed by the laws of England and Wales.

38. SEVERABILITY

If any part of these Terms is found to be invalid, unlawful, or unenforceable, the remaining parts will continue in force.

39. ENTIRE AGREEMENT

These Terms, together with the purchase page and any written confirmation from Solaurius, form the agreement between you and Solaurius for the Founder’s Token.

You should not rely on any statement not included in these Terms unless confirmed by Solaurius in writing.

PART B — FOUNDER’S TOKEN PURCHASE AGREEMENT

This short-form agreement may be used at checkout or attached to the purchase confirmation.

FOUNDER’S TOKEN PURCHASE AGREEMENT

This agreement is between:

Provider: [Insert legal company name], trading as Solaurius
Customer / Founder: [Insert customer name]
Purchase date: [Insert date]
Token reference: [Insert token ID]
Purchase price: £100
Token Credit: £[Insert value]
Target Launch Date: [Insert month/year]
Longstop Non-Delivery Date: [Insert date]
Expiry: [Insert term] years from Opening Date

1. Nature of purchase

The Founder is purchasing prepaid service credit redeemable against eligible Solaurius services. The Founder is not purchasing shares, ownership, investment rights, profit rights, voting rights, or any right to financial return.

2. Redemption

The Token Credit may be redeemed against eligible Solaurius services once redemption opens, subject to availability, suitability, booking rules, expiry, and the full Founder’s Token Terms and Conditions.

3. Cancellation

The Founder has a 14-day cooling-off right where required by law. Cancellation requests should be sent to [Insert cancellation email].

4. Project non-delivery

If Solaurius does not make any genuine eligible redemption service available by the Longstop Non-Delivery Date, the Founder may request a refund of the original purchase price paid.

5. Transferability

The Founder’s Token is transferable only in accordance with the full Founder’s Token Terms and Conditions.

6. Full terms

This purchase is governed by the Solaurius Founder’s Token Terms and Conditions, which the Founder confirms they have read and accepted.

Customer acceptance: By completing purchase, ticking the acceptance box, signing, or paying the invoice, the Founder accepts this agreement.

PART C — WEBSITE TERMS OF USE

1. ABOUT THESE WEBSITE TERMS

These Website Terms apply to your use of www.solaurius.co.uk and any related Solaurius online pages, landing pages, booking pages, or member areas.

By using the website, you agree to these Website Terms.

2. WEBSITE INFORMATION

Website content is provided for general information only.

We aim to keep information accurate and up to date, but we do not guarantee that website content is complete, current, error-free, or suitable for your personal circumstances.

Wellness information on the website is not medical advice.

3. NO MEDICAL ADVICE

Nothing on the website should be used as a substitute for professional medical advice, diagnosis, treatment, psychological support, emergency care, or prescribed medication.

Always consult a qualified professional for medical or mental health concerns.

4. ACCEPTABLE USE

You must not:

• Misuse the website
• Attempt unauthorised access
• Introduce viruses or malicious code
• Scrape, copy, or harvest data
• Use the website for unlawful purposes
• Interfere with website operation
• Impersonate another person
• Submit false information
• Use the site to promote unrelated schemes or offers

5. ACCOUNTS AND MEMBER AREAS

If Solaurius provides accounts or member portals, you are responsible for keeping login details secure.

You must notify us immediately if you suspect unauthorised access.

We may suspend accounts where misuse, fraud, breach, or security risk is suspected.

6. THIRD-PARTY LINKS

The website may link to third-party websites. Solaurius is not responsible for third-party content, policies, services, or security.

7. INTELLECTUAL PROPERTY

Website content is owned by or licensed to Solaurius.

You may view content for personal use only. You must not copy, reproduce, adapt, distribute, or commercially exploit content without written permission.

8. WEBSITE AVAILABILITY

We do not guarantee uninterrupted website availability. We may suspend, withdraw, or change the website without notice.

PART D — PRIVACY POLICY

1. INTRODUCTION

This Privacy Policy explains how Solaurius collects, uses, stores, shares, and protects personal information.

Solaurius is committed to handling personal data lawfully, fairly, transparently, and securely.

This Privacy Policy applies to:

• Website visitors
• Founder’s Token purchasers
• Token Holders
• Members
• Event attendees
• Retreat participants
• People who contact us
• Newsletter subscribers
• Referral participants
• Job applicants, contractors, practitioners, or partners where relevant

2. WHO WE ARE FOR DATA PROTECTION PURPOSES

The data controller is:

[Insert legal company name], trading as Solaurius
Registered office: [Insert address]
Email: [Insert privacy email]
ICO registration number: [Insert if applicable]

If you have questions about this Privacy Policy, contact us at [Insert privacy email].

3. PERSONAL DATA WE COLLECT

We may collect the following categories of personal data:

Identity data

• Name
• Date of birth where required
• Title
• Gender where voluntarily provided
• Account username
• Token Holder ID

Contact data

• Email address
• Phone number
• Postal address
• Billing address

Transaction data

• Purchases
• Payments
• Refunds
• Token reference
• Token transfer history
• Referral credits
• Booking history
• Invoices and receipts

Technical data

• IP address
• Browser type
• Device type
• Operating system
• Website usage data
• Cookie data
• Login data
• Security logs

Marketing and communication data

• Newsletter preferences
• Marketing consent
• Communication history
• Event interest
• Survey responses
• Feedback

Health and wellbeing data

Where necessary and with appropriate safeguards, we may collect information about:

• Medical conditions
• Injuries
• Medication
• Allergies
• Pregnancy status
• Accessibility needs
• Contraindications
• Emergency contact details
• Service suitability information
• Practitioner intake forms

Health data is special category data and will be handled with enhanced care.

Image, audio and video data

• Photos
• Video recordings
• Testimonials
• Event footage
• Interview recordings
• CCTV where used for safety/security

Referral data

• Who referred you
• Who you referred
• Referral dates
• Referral credit status

Professional or partner data

• Practitioner qualifications
• Insurance details
• DBS status where relevant
• Business details
• Contracts and performance records

4. HOW WE COLLECT PERSONAL DATA

We collect personal data when you:

• Visit our website
• Purchase a Founder’s Token
• Create an account
• Book a service
• Attend an event
• Complete a health form
• Subscribe to updates
• Contact us
• Join a waiting list
• Make a referral
• Transfer a token
• Complete a survey
• Provide feedback or testimonials
• Apply to work with us
• Interact with us on social media

We may also receive data from:

• Payment processors
• Booking platforms
• Email marketing platforms
• Analytics providers
• Referral partners
• Event partners
• Professional advisers
• Public sources where relevant

5. WHY WE USE PERSONAL DATA AND OUR LAWFUL BASES

We use personal data only where we have a lawful basis.

To process Founder’s Token purchases

Purpose: Take payment, issue token, send confirmation, manage credit.
Lawful basis: Contract; legal obligation where accounting records are required.

To provide services and bookings

Purpose: Manage bookings, deliver services, confirm attendance, handle changes.
Lawful basis: Contract.

To assess service suitability and safety

Purpose: Review health information, contraindications, accessibility needs, risk management.
Lawful basis: Contract, legitimate interests, vital interests in emergencies, explicit consent or health-related special category condition where required.

To communicate with you

Purpose: Customer service, updates, project progress, complaints, operational notices.
Lawful basis: Contract; legitimate interests.

To send marketing

Purpose: Newsletters, offers, events, updates.
Lawful basis: Consent, or soft opt-in where legally permitted.

To manage referrals

Purpose: Track referrals, issue referral credits, prevent abuse.
Lawful basis: Contract; legitimate interests.

To improve our services

Purpose: Surveys, analytics, feedback, service development.
Lawful basis: Legitimate interests; consent where required.

To comply with legal obligations

Purpose: Tax, accounting, consumer law, data protection, safeguarding, insurance, legal claims.
Lawful basis: Legal obligation; legitimate interests.

To protect Solaurius and others

Purpose: Fraud prevention, security, misuse detection, dispute handling, debt recovery, legal enforcement.
Lawful basis: Legitimate interests; legal obligation.

To use testimonials, photos and videos

Purpose: Marketing, storytelling, founder recognition, social proof.
Lawful basis: Consent or legitimate interests depending on context. For prominent identifiable marketing use, we will normally seek consent.

6. SPECIAL CATEGORY DATA

Health and wellbeing data may be special category personal data.

We will collect special category data only where necessary for safety, suitability, service delivery, accessibility, safeguarding, insurance, or legal compliance.

We may rely on:

• Explicit consent
• Provision of health or wellbeing services where applicable
• Vital interests in emergencies
• Legal claims
• Employment or contractor obligations where relevant
• Substantial public interest where safeguarding or legal duties apply

You may refuse to provide health information, but this may mean we cannot safely provide certain services.

7. EMERGENCY CONTACTS

Where you provide emergency contact details, you must ensure the person is aware that you have provided their details to Solaurius.

We will use emergency contact details only where reasonably necessary for health, safety, safeguarding, or emergency response.

8. CHILDREN’S DATA

Our Founder’s Token purchases are intended for adults aged 18 or over.

If Solaurius offers services involving children or young people, we will use appropriate consent, safeguarding, and privacy processes.

We do not knowingly collect children’s data for Founder’s Token purchases.

9. MARKETING COMMUNICATIONS

You can opt out of marketing at any time by using the unsubscribe link or contacting us.

Even if you opt out of marketing, we may still send service messages, legal notices, booking communications, safety information, or transaction updates.

We will not sell your personal data to third-party marketers.

10. COOKIES AND ANALYTICS

Our website may use cookies and similar technologies to:

• Make the website work
• Remember preferences
• Understand website traffic
• Improve user experience
• Support marketing performance
• Protect security

Where required, we will request consent for non-essential cookies.

A separate Cookie Policy may be provided.

11. WHO WE SHARE DATA WITH

We may share personal data with:

• Payment processors
• Booking system providers
• Website hosting providers
• Email marketing platforms
• CRM providers
• Accountants
• Legal advisers
• Insurance providers
• Practitioners delivering services
• Event venues or partners where needed
• IT support providers
• Fraud prevention services
• Regulators or public authorities where required
• Emergency services where necessary

We share only what is necessary and require service providers to protect personal data appropriately.

12. INTERNATIONAL TRANSFERS

Some service providers may process data outside the UK.

Where this happens, we will take appropriate steps to protect personal data, such as using UK-approved transfer mechanisms or ensuring adequate protection is in place.

13. DATA SECURITY

We use appropriate technical and organisational measures to protect personal data, which may include:

• Access controls
• Password protection
• Encryption where appropriate
• Secure payment processors
• Staff and contractor confidentiality
• Data minimisation
• Secure storage
• Backups
• Incident response processes

No system is completely secure, but we take reasonable steps to protect your information.

14. DATA RETENTION

We keep personal data only as long as necessary.

Typical retention periods may include:

• Customer and transaction records: up to 6 years for tax/accounting/legal purposes
• Founder’s Token records: for the life of the token plus up to 6 years
• Health screening forms: as long as necessary for service safety, insurance, and legal claims
• Marketing data: until you unsubscribe or consent expires
• Website analytics: according to cookie settings and provider retention
• Complaints and disputes: up to 6 years after resolution
• Media consent records: while content is used and for a reasonable period afterwards

Retention periods may vary depending on legal, insurance, safeguarding, or dispute requirements.

15. YOUR RIGHTS

Subject to legal conditions, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent
• Complain to the ICO

To exercise rights, contact [Insert privacy email].

We may need to verify your identity before responding.

Some rights are not absolute and may depend on the lawful basis used.

16. WITHDRAWING CONSENT

Where we rely on consent, you may withdraw it at any time.

Withdrawing consent does not affect processing carried out before withdrawal.

If you withdraw consent for health screening or safety information, we may be unable to provide certain services.

17. AUTOMATED DECISION-MAKING

We do not currently make decisions with legal or similarly significant effects based solely on automated processing.

If this changes, we will update this Privacy Policy.

18. COMPLAINTS TO THE ICO

You have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how we handle your personal data.

We encourage you to contact us first so we can try to resolve your concern.

19. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time.

The latest version will be published on our website.

Material changes may be communicated by email or website notice where appropriate.

PART E — COOKIE POLICY

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They help the website function, remember preferences, analyse traffic, and support marketing.

2. TYPES OF COOKIES WE MAY USE

Strictly necessary cookies

Needed for the website to work, such as security, checkout, account login, and form submission.

Preference cookies

Remember choices such as region, display preferences, or saved settings.

Analytics cookies

Help us understand how visitors use the website so we can improve it.

Marketing cookies

Help us measure campaigns and show relevant content.

3. CONSENT

We will ask for consent before using non-essential cookies where required.

You can change cookie preferences through the cookie banner or browser settings.

4. THIRD-PARTY COOKIES

Third-party tools may set cookies, such as analytics, payment, booking, video, social media, or advertising platforms.

We are not responsible for third-party cookie practices, but we aim to use reputable providers.

PART F — HEALTH & WELLNESS PARTICIPATION WAIVER

This section should be adapted for each service.

1. PARTICIPANT RESPONSIBILITY

You are responsible for ensuring that any Solaurius service is suitable for you.

You must disclose relevant health information honestly and update us if your circumstances change.

2. NO GUARANTEED OUTCOMES

Wellness outcomes vary between individuals. Solaurius does not guarantee any physical, emotional, spiritual, psychological, medical, or financial result.

3. CONTRAINDICATIONS

Certain services may be unsuitable for certain conditions. You must not participate if advised not to by a medical professional or if you are unsure about safety.

4. RIGHT TO REFUSE SERVICE

Solaurius may refuse or stop participation where it believes continuing may create risk.

5. EMERGENCIES

In an emergency, Solaurius may contact emergency services and/or your emergency contact.

PART G — FOUNDER CHECKOUT DECLARATIONS

Before purchase, the customer should tick boxes confirming:

• I have read and accept the Founder’s Token Terms and Conditions.
• I understand the Founder’s Token is prepaid service credit, not an investment.
• I understand I will not receive shares, ownership, dividends, profit, interest, or financial return.
• I understand I am not required to refer or recruit anyone.
• I understand redemption is subject to availability and service launch.
• I understand the project may launch in stages, including pop-ups or partner venues.
• I understand I have a 14-day cancellation right where applicable.
• I understand wellness services are not medical treatment and outcomes are not guaranteed.
• I have read the Privacy Policy.
• I consent to receiving service and project update communications relating to my token.
• Optional: I consent to receiving marketing emails.

PART H — PRACTICAL LEGAL SAFETY NOTES FOR SOLAURIUS

1. Use safer wording

Use:

• Founder’s Token
• Prepaid service credit
• Founder access
• Community-backed launch
• Early supporter credit
• Reward-based pre-purchase

Avoid:

• Investor
• Investment
• ROI
• Profit
• Returns
• Passive income
• Double your money
• Recruit
• Downline
• Pyramid
• Crypto
• Tradable token
• Ownership
• Guaranteed gain